Terms and Conditions

 

 

Thank you for choosing Miami Meridian Massage, the best place in Miami for relaxation and alternative holistic medicine.

Your use of Our Website and Our Online Booking Service is subject to the terms and conditions stated clearly in this document together with any additional terms and policies referred to in it (“Our Terms”).

This document that represents the terms and conditions of service constitutes a legally binding agreement between you (user, member or nonmember) and us (“Miami Meridian Massage,” “we,” “us” or “our”). If you do not agree to be bound by the terms outlined in this document, please don’t use Our Website or any of Our Services.

PERSONAL DATA

Before you can use Our Booking Services, you may be required to give us your personal data. This is what we will use to generate your own personal online profile. To understand how and why we take your personal information, please read our privacy policy.

ELIGIBILITY OF USE

You agree and confirm that you are of legal age to access and use Our Website and/or Our Booking Services and are of the legal capacity as stated by the state laws to agree to Our Terms. Minors or people that are under the age of 18 are not eligible to use Our Online Booking Services. We shall moreover not agree to consciously receive any personal information from minors or anyone under the age of 16. If minors of 16 years of age and younger were to participate in our different treatments at Miami Meridian Massage, we must confirm a given consent of a parent or guardian.

OUR SERVICES

Miami Meridian Massage offers a booking service (the “Services”) for a range of massage therapy treatments (“Massage Treatments”) that are performed by professional massage therapists (“Independent Therapists”). These services can be booked online using our Online Booking, and you can also walk in to book an appointment with a professional. On our website, you can do one or all of the following:

  1. Schedule massage appointments
  2. Buy Gift Cards
  3. Receive Promotional Deals
  4. Sign Up for Our Membership program
  5. Save cards on file
  6. Updating credit card information if needed by the customer.
  7. Create personal profiles

Charging every month:

  1. Autopay monthly for membership program.

 

BOOKING PROCESS & PAYMENT

You can make a booking through Our Website by logging into your account (once you have successfully created it), booking an appointment, and then checking out.

Once you sign up as a member, each guest will receive exclusive benefits. Also, each member will receive special pricing up to 50% off all services as well as free bonus services.

Your payment details will be requested at the time of booking and payment will be collected when you make a booking.

By making a booking, you agree to provide complete, correct, and true information including without limitation billing and payment information.

Once your booking is accepted and confirmed by the Independent Therapist, you will receive confirmation of your appointment by SMS and email.

PRICES

Please note that all fees and charges are inclusive of VAT.

The price of Massage Treatments varies according to the type and duration of the Massage Treatment you book and also the location of the premises you have designated for the Massage Treatment if you require an outcall service. Treatment Prices are set from time to time and the Treatment Price you will be required to pay for a specific Massage Treatment will be determined by reference to the Treatment Prices in force at the date when that Massage Treatment is booked.

Members who have gift cards or free sessions will do well to show the Proof of such to be attended to.

Full treatment menu and prices are set out on Our Website. Please go through the full price menu for Members and Nonmembers.

MERIDIAN MEMBERSHIP

For those looking for a massage membership in North Miami Beach, Miami Meridian Membership™ is designed to provide every Miami Meridian Massage™ guest with an opportunity to improve their health and wellness through therapeutic massage therapy and medical massage therapy.

Why is the Miami Meridian Membership™ different than other memberships?

The Miami Meridian Membership™ is a month-to-month membership that grants each client “one,” or up to “four,” FREE massage session(s) of your choice and one FREE enhancement of your choice per month. It also provides guests as many additional sessions as desired at the discounted member rate. The payment method is handled through auto debit once per month. There is no long-term contract, and members can opt-out at any time with a 30-day notice.

Unlike other massage memberships, there is little risk with the Miami Meridian Membership™. If you skip a month, the massage session(s) rolls over to the next month at no extra charge. Additionally, the Miami Meridian Membership™ may also be shared with a designated Associate Member (family member, significant other, etc.).

 

The Miami Meridian Membership™ also sets itself apart by following Miami Meridian Way®. From the moment you book your massage all the way through your massage experience, Miami Meridian Way® means you receive personalized service to ensure the best possible therapeutic experience and health benefits at every session. Clients in the Meridian Membership Program™ receive customized, relaxing, stress-relieving, and holistic therapy at a value. And the Miami Meridian Promise™ also assure that members’ expectations are met every visit, guaranteed.

Members of the Meridian Membership™ receive these “monthly” member-only benefits:

  • $85 Savings** ever month.
  • $60 Savings** on every 60-minute massage.
  • $30 Savings** on every 30-minute massage.
  • 10% OFF the first month of ANY Meridian Membership.
  • Extra Gift Enhancement of your choice on your first month. (Total Of 2 FREE enhancements on your first-month enrollment)
  • Customizable Gift Cards. (Set to any value amount)
  • 50% price reduction on ALL massage services.
  • Membership-only specials including discount codes and more! (Sent conveniently via email and Text SMS)
  • Exclusive Membership-only points system gained from referrals. (Win FREE Enhancements, Massages, and More!)
  • Ability to host your own private events with friends and family!
  • All unused massage sessions roll-over.
  • 1 FREE 60-minute massage of your choice – $140 Value. (Up to 4 FREE Massages every month depending on selected Meridian Membership Plan.)
  • 1 FREE Enhancement of your choice – $20 Value. (Available at any level Membership)
  • No obligation — All this and no long-term contract!

We know once you experience The Miami Meridian Way®, you won’t want to leave. Allow us to provide therapeutic relief through customized massage therapy you can trust.

The Meridian Membership Program™ is the best way to maintain a healthy lifestyle. Take advantage of professional massage therapy and improve your wellness today!

CUSTOMER RESPONSIBILITIES

You are legally responsible for providing complete and accurate information at the time of booking and also to create your online profile. Failure to provide complete and accurate information may result in a rejection of your booking request, cancellation of your booking, or deletion of your profile. Please ensure that you provide to the best of your knowledge, accurate and complete information.

 

CANCELLATION & REFUNDS

You acknowledge that you do not have any statutory right to cancel a booking that you have made for a Massage Treatment. However, you have an entitlement to cancel any booking you have made with us in the following circumstances and on the described terms.

Cancellations must be made at least 24 hours before the appointment time. Requests for cancellation will be treated if they are rightly sent to us via email at info@miamimeridianmassage.com or preferably via our online booking service.

To learn about refunds and how you can legally request a refund, please read our Refund Policy section very carefully.

REFUND POLICY

Please understand that we do not make full refunds and we shall not be held liable for any problem caused as a result of late arrivals or incorrect order.

LATE ARRIVALS

Please be courteous when making your scheduled appointment so that you may be available for the session.

We work very hard to be prompt for your service, and we ask in return, that you be on time for your appointments with us.

If you arrive late, your session will be shortened to accommodate others whose appointments follow yours, and we shall not be responsible for whatever services could not be fully rendered in the session.

REFUNDS

As mentioned earlier, we do not offer cash refunds for our massage services, massage plans, wellness packages, memberships, or gift certificates; however we will honor an equal exchange (credit) for other services within our facilities.

Please note that this credit does not apply to cancellation of services and deposits lost due to notification of cancellation less than 7 days of a scheduled visit from a special event or outcall service.

When you cancel an order, you must request a refund in 30 days before the appointment. Then, we will consider the reasons for the cancellation, and if there are tangible reasons or exceptional circumstances, we will refund only 50% of the actual payment.

EXCEPTIONAL CIRCUMSTANCES

Every effort is made by the Miami Meridian Massage team to provide the service booked by you, the customer. However, some circumstances beyond our control may prevent this, things including (but not limited to) the following:

 

  • Adverse or severe weather conditions
  • Road traffic or accidents
  • Unforeseen traffic delays
  • Vandalism, unrests, and terrorism
  • Problems caused by other customers

If it was not possible to provide the booked service at the time requested due to one of these reasons or anymore, Miami Meridian Massage will try to reschedule your appointment for another time during your current stay. However, if this is not possible, a voucher of equal value to the postponed appointment will be provided for reclamation with Miami Meridian Massage for up to 1 year.

Miami Meridian Massage will not incur any liability whatsoever in the event of delay due to circumstances out of there control.

PROHIBITED USE

Our Services and our products on or off our website are for your personal and non-commercial use and must only be used for the purposes of inquiring about or making bookings for Massage Treatments as expressly described above. You must not use the Site or the Online Booking Services to do any of the following which is strictly prohibited:

  1. Engage in any inappropriate behavior including but not limited to illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behavior;
  2. Restrict or inhibit any other user from using and enjoying Our Booking Services;
  3. Infringe the privacy rights, property rights, or other civil rights of any person;
  4. Harass, abuse, threaten or otherwise infringe or violate the rights of Independent Therapists, Miami Meridian Massage (including its employees and personnel) or others;
  5. Harvest, data-mine or otherwise collect information about others, including email addresses, without their consent;
  6. Use technology or other means to access our computer network, unauthorized content or non-public spaces;
  7. Introduce or attempt to introduce any viruses or any other harmful code, files or programs that interrupt or otherwise or limit Our Booking Services functionality;
  8. Damage, disable or otherwise impair our servers or networks or attempt to do the same;
  9. Engage in or encourage others to engage in criminal or unlawful conduct or breach these Terms including misuse of Our Booking Services for unlawful or unauthorized purposes.

 

You agree not to breach these Terms in any way. Breaching any of the terms stated in this document will obligatorily result in, among other things, termination or suspension of your access to Our Booking Services.

INTELLECTUAL PROPERTY

Miami Meridian Massage, the Miami Meridian Massage logo, brand and all other intellectual property rights, trademarks, service marks, graphics and logos used in connection with Our Website and/or the Services (whether registered or unregistered) belong to us or our licensors (as are applicable) and are protected by intellectual property law. Nothing in these Terms grants you any rights in the Site or Booking Services or the content within the same.

All rights are reserved.

 

DISCLAIMER

As noted above, Miami Meridian Massage offers world-class massage treatments to all our members and nonmembers. All the material and information that you may find on Our Website are provided as is and as available. You acknowledge and agree that we are not responsible for addressing any claims you have as regards anything that results from your ignorance, carelessness, etc. However, we do try to assist by providing the intermediary services around resolving disputes and complaints as mentioned above. Therefore, if you have any problems, send us an email as soon as possible at info@miamimeridianmassage.com

OUR SERVICES ARE FOR GENERAL INFORMATION ONLY

Content on Our Website, which is made available as part of Our Booking Services is provided for your general information purposes only. Nothing contained on Our Website or communicated any other way as part of Our Booking Services constitutes or is meant to constitute, advice, opinion or guidance of any kind. We are not a healthcare provider, nor do we provide medical advice or medical treatment. References in Our Website and elsewhere to “Treatment” and “Therapy” or any similar terms do not refer to medical treatment or medical therapy. The information presented on our website and otherwise as part of Our Booking Services is not intended to diagnose health problems or replace professional medical care without the consent of your healthcare practitioner. Should you have a medical issue, you should always consult with your doctor first.

GUARANTEE

We make no warranty or guarantee that Our Website or any other aspect of Our Booking Services is suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of Our Website or any other aspect of Our Booking Services.

Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit and nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Miami Meridian Massage, fraud or fraudulent misrepresentation by Miami Meridian Massage, or any matter which it would be illegal or unlawful for Miami Meridian Massage to exclude or limit, or to attempt or purport to exclude or limit, its liability.

We are not liable or responsible for any errors in or failure to provide Our Booking Services due to your error or failure to provide accurate and complete information.

Whilst we make every effort to ensure that Our Booking Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you of Our Booking Services. We reserve the right to suspend or cease the operation of all or part of Our Booking Services from time to time at our sole discretion.

Use of Our Site and the Services is on an “as-is” and “as available” basis. To the maximum extent permitted at law in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the site or services, or with the delay or inability to use the site or services, or with the provision of or failure to provide the site or services.

INDEMNITY

You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to Our Booking Services and otherwise from your violation of Our Terms.

MODIFICATION & TERMINATION

We may modify Our Terms or terminate use of Our Booking Services at any time by giving notice of termination to you. The Treatment Prices may also change from time to time. We may also change, suspend, terminate or discontinue any aspect of Our Booking Services, including the availability of certain features at any time for any reason.

SEVERABILITY

If any provision of Our Terms is deemed or becomes invalid, the validity of the other provisions shall not be affected.

GOVERNING LAW & JURISDICTION

You agree that Our Terms for all purposes shall be governed by and construed in accordance with the laws of the USA. You also agree, subject to the following clause, to submit to the non-exclusive jurisdiction of the USA courts as regards any claim or matter arising under these Terms.

Please send us an email at info@miamimeridianmassage.com for any other inquiries.

Mon – Friday  10 AM – 8 PM
Sat – Sunday   10 AM – 6 PM

1131 NE 163rd ST
North Miami Beach, FL 33162